Archive for 'Automotive Marketing'

Automotive Advertising on Craigslist

Posted on 08. Sep, 2009 by admin.

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Craigslist Automotive Advertising

Putting your vehicles online is worthwhile for just about any business and very little risk involved when you post your advertisement on Craigslist. With the exception of job postings and housing postings in specific markets, there’s no money involved when advertising on Craigslist. Whether your products or services are offered through ecommerce websites or physical stores, you could see financial gains through advertising on Craigslist. Since it’s free to advertise your business on Craigslist, there are no worries of not having any sales generated from the advertisement but having being able to sell will give you the 100% profits. Craigslist can also be a good place to test your copywriting. Another advantage of having an advertisement post on Craigslist is that your advertisement will get indexed by major search engines such as Google, making even more opportunities to get customers outside of Craigslist network.

Reaching Potential Customers On Craigslist

About 10 million people from various countries are using Craigslist to search for information and receive approximately 4 billion page views each month. From this statistics it is obvious that your products or services have the opportunity of reaching large potential customers. If you have the ability to write a good persuasive ad copy, the possibility of having your products or services being sold are limitless. However Craigslist can’t guarantee that you will for sure to make a sale but having an intriguing advertisement read by millions of people, you should be able to make at least some sales from your potential customers.

Finding Your Target Audience On Craigslist

The key to having your products or services sold is to make your advertisement aimed at reaching your target audience. As we have already discussed about the number of visitors Craigslist gets it is much more worthwhile to reach a small audience of those with a keen interest in your products or services than to reach a much larger audience of those who are not interested.

Craigslist has specific sections for you to advertise your products or services and this section is broken down into a number of categories. So the key to find your target audience is to place your advertisement in the most appropriate category which is related to your products or services. For instance if you are dealing in computer repairs, it is wise to place your advertisement in the computer section as opposed to the automotive section because for those who are looking for computer help will naturally migrate to the computer section. It may sometimes be appropriate to place an advertisement in more than one category. This is acceptable as long as it does not cross the line to spamming the section.

If any of the categories available are not matching to your products or services, you may suggest the addition of a new category by contacting Craigslist and might willing to accept if they believe that your suggestion warrants the addition.

Spamming On Craigslist

As you have already know that the key to have your product sold is to place your advertisement in an appropriate category, however placing the same advertisement to different geographical regions even though having in the appropriate category is considered spam. Even if you try the system will not approve your advertisement. If Craigslist detects the practice of spamming, all of your postings will be deleted and you could be ban from using Craigslist. Furthermore if the readers see the spamming techniques they will be less inclined to see what you have to offer and have your advertisement reported as spam.

As there are many regions available in Craigslist for you to place your advertisement, it will be better to choose only a few to make things easier for you and recommended to choose a smaller city where your advertisement will not get squash like the bigger city gets.

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Email Marketing Solutions for Car Dealerships

Posted on 08. Mar, 2009 by admin.

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automotive marketing

Email marketing solutions can help your car dealership enhance the number of vehicles that come in for service. Keeping consistent numbers is all well and good, but everyone knows having increasing monthly numbers is better. Email marketing solutions track the campaigns you send out so that you get real time data on the customers who are interested in the promotions you offer them regarding your service centre.

By reminding your customer to bring their cars in for service, you have the opportunity to multiply the amount of vehicles coming in for service. More vehicles for service means higher numbers in sales.

So, how do email marketing solutions help you bring more cars to your service center? Simple, all your customers really need is a reminder: “Hey you know that asset of yours that you paid thousands of dollars for? You need to make sure it’s in tip top shape, and it will only cost you $50.”

Your DMS most likely lists all of your clients’ contact information, such as how many times they have visited, and when their vehicle is due for service. This is vital information for you to use when creating a campaign through automotive email marketing solutions.

You can also use the “number of visits” and the “vehicles due for service” categories, to help you segment your email marketing solutions campaigns into frequent users, sometime users, and seldom users.

Now you are ready to create three different marketing campaigns, for three different target customer groups, while reminding them all how important their investment is to them.

Once you have created your campaigns, the magic happens. Email marketing solutions are equipped to track how many people have opened your email, if they have clicked on the promotions, or if they have sent your email on to friends or family.

The data gets even more in depth than that. You can know exactly who opened the email you sent, who clicked on each link within the email, on what day, and at what time. These insights can help you further segment your email marketing solutions campaign. As an example, let’s say that you are tracking those that “frequently” bring their cars in to your service center: 50% are clicking on their “$10 off preferred customer” promotion on the weekends; and the other 50% are opening and clicking on their emails from Monday to Friday.

You now have two more customer groups to better target your audience: weekend readers and weekday readers. You can then split your future email marketing campaigns into 2, so that your emails arrive into your customers’ inboxes exactly when they’re most likely to read it.

You will also be able to grow your list with a “forward to friends” button that is available on most email marketing solutions. For those customers that are constantly forwarding your email (we love these guys) you can show your appreciation by segmenting yet again.

You can offer them a special promotion for forwarding your email. This will keep them in the business of continuing to spread the good word about your service center.

It’s really easy to take “tracked” information and turn it into another campaign. Email marketing solutions are very user-friendly, so the tracking feature of most email marketing solutions gives you the option to export the data found within any given field.

Email marketing solutions will bring more people to your automotive dealership service center by providing you with the information you need to segment and target your customers. Catering to your audience’s exact needs will bring more of them to your service center and provide you with a better opportunity to grow your sales per month.

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Sales People Make Economies not Marketing by Grant Cardone

Posted on 08. Mar, 2009 by admin.

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automotive internet marketing
The following is a great article by Grant Cardone that holds a lot of truth for automotive marketers and car dealers.

Economies do not exist until somebody BUYS something! And economies cease to exist when a sale is not made.  Management then decides “customers aren’t buying anything so let’s just cut heads, slash budgets, hunker down and shrink our way to  greatness!”

Prospecting, Interviewing customers to properly identify problems and opportunities and then collaborating with  them to find appropriate solutions seems to be a skill set lost to an entire generation.   How did this happen?

Two major shifts drove this change. In the 50’s, 60’s and 70’s, virtually every company had a sales force that were required and depended on things like; prospecting- the creation of customers, product knowledge, application knowledge and selling skills.  Great companies were built on great sales teams who were responsible for creating opportunities not for just selling them. The sales team was the engine, leading the  charge, driving the revenues of the company!  In the 90’s sales teams were deemed to expensive to maintain, inefficient, difficult to manage and the responsibility for driving revenues shifted to the marketing department.  The theory was that the company could create demand for products and services through advertising, promotion and gimmicks then the company could merely harvest the flood of incoming  orders with call centers or order desks. The second major shift currently taking place is from traditional marketing to internet marketing.

But, what happens when customers stop looking and searching the net and the phone stops ringing?  Because selling is a lost art the solutions are limited to- increase the advertising, make even bigger claims of the importance of customer satisfaction, lower prices (again) and increase gimmicks like no money down, rebates, zero percent interest and free trips.  Companies started spending more money on ad campaigns and google search then the entire sales force makes in salaries and commissions.  While these marketing shifts created breakthroughs in the ability to reach greater numbers of potential customers, the fact is it failed!  You don’t have to look far to see the corpses of companies who relied on marketing and disregarded the sales team;  Circuit City, Heard Automotive, Dilliards, Sears, Washington Mutual, Wachovia and Merrill Lynch.   These companies failed because of their dependence upon their marketing campaigns and their inability to sell their products!  Marketing without a trained sales team is a “one  way” vehicle, causing the company to only activate at the point of marketing and then become passive at the point of creating an opportunity or even closing on those created.

These marketing methods virtually eliminated management’s expectation of the sales team and their abilities. This is a critical problem in a recession, maybe event the cause of it, whereby the customers stop looking for new products and services, and therefore are immune to the wiles of marketing and promotion. The consumers’ focus in now also on cutting expenses and unless your product or service can help them save money without any investment, they simply won’t pay attention. Search engine optimization is useless when potential customers stop searching.

Companies must return to the creation of true sales skills and sales teams because without them nothing happens!  Management, marketing and customer satisfaction does not sell product.  Sales people sell products and you must have effectively trained salespeople that can (1) generate a prospect and (2) know how to determine what is needed, (3) how your product or service can satisfy that need and (4) how to justify a purchase decision. The lost art of real salesmanship must be restored in order to create the revenue a company desires.

A well trained sales team, not management, not the internet, not customer satisfaction and not marketing is the only thing that can cost effectively create customers in this economy.  Economies exist only when someone finds a prospect and then sells that prospect a product or service at which point they exchange money with your company.  Sales people drive entire economies and without them we have no economy.

Grant Cardone, Author of Sell to Survive

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Automotive Video SEO and Internet Marketing?

Posted on 25. Feb, 2009 by admin.

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automotive marketing

Auto Dealers are having trouble with sales in this economy. Many dealerships are closing their doors. But it’s not all doom and gloom. There are some savvy Internet sales managers taking advantage of the downtime to create Video SEO campaigns that they hope will pay off big when the economy rebounds. Early indications show that they are on to something.

One example of an automotive dealer that is excelling with the use of Internet video is Mtn View Auto Group in Chattanooga Tennessee. The Auto Group is currently running video marketing campaigns for both their Ford and Chevrolet stores. Mtn. View has embraced Internet Video Marketing and they are dominating the local car market Online. By utilizing as many as 10 different video sharing sites, and embedding their videos on a separate blog, tried-tested-marketing-strategies Don is able to make sure that their videos are getting maximum exposure, and targeting their local auto enthusiasts and car buyers through as many channels as possible. Running a variety of campaigns allows them to provide more content to their viewers, and highlight specific vehicles that need to be moved off the lot.

Don’s team runs separate campaigns to target different vehicle buyers - one campaign spotlights used vehicles, another campaign focuses on trade-ins and yet a third is composed of new vehicle walk-around’s. By using separate campaigns, they have been able to target specific vehicle niches, and the buyers associated with those markets. www.tube-pros-espects.com Their videos show up in the search results for keywords related to that subject - I.E. someone searches for the term “Chattanooga Corvette” they will find Don Erwin’s video of a 2009 Corvette Z06 in the top 3 results - which means that the viewer of the video fits their target audience from a needs standpoint, as well as geographically, and in most cases this means that they are in the buying phase and looking for the local dealer.

Not only does this strategy lead to ranking for highly targeted search terms, but it drives more traffic to their website, and takes up more positions in the Search Engine Results Pages (Serp’s). The benefits of owning more spots in the SERP’s is that you create a larger online presence, you have more control over what is being said about you online, and you are able to push your competition down in the results.

By strategically targeting customers through online video, Mtn. View Auto Group has increased their overall Internet sales, gained a larger share of the online market, and reached more customers than ever before. As they continue to work with online video, they are honing their processes and improving their effectiveness, and their reach begins to grow as well. They are gaining valuable knowledge and experience, not to mention market share, and when video marketing online begins to hit it’s prime, they will be well positioned to dominate, and take their sales to a new level.

While there aren’t a lot of businesses that are embracing Internet Video Marketing with the same vigor as Mtn. View Auto, this model can be adapted for almost any business, and now is the time to get in, while errors will be forgiven, there are fewer competitors, and the market is not yet saturated.

Any predictions about the full scope of online video in the future are pure speculation at this point, but the potential implications for business are huge, and when Google purchased YouTube for $1.65 Billion in October of 2006, it was a pretty good indication that the world’s leading search engine has plans to make it big. Bundle that with the introduction of Universal Search, and it’s easy to see that online video marketing has a bright future.

There is a huge opportunity for those businesses that are early adopters of this increasingly powerful advertising medium. Starting an Internet Video Marketing campaign now will pay off big dividends down the line. Get in now or get left behind! See some sample websites using video at http://www.mainlinehonda.com or http://www.cmcbenz.com

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Automotive Website Link Building and SEO

Posted on 24. Feb, 2009 by admin.

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As the internet has grown so have the ways in which to promote your dealership online. You want to make your website stand out and rank high in search engines. One of the most dynamic ways to promote your online business or website is through the practice of link building. Website promotion is critical on the web and a thorough understanding of how to make the biggest impact possible is crucial to the success of your dealership website.

Link building is related to SEO (Search Engine Optimization). Website Spiders crawl the looking for inventory, data, information, specials, and keywords.  Search Engines like Google are looking for good unique content, and also websites that drive traffic to your dealership site or blog. The more links, and the more valuable links from important and highly creditble websites, the better the SEO rating for your site.

Link building is a fairly simple manner of getting your dealership’s name out there on the web, with links back to your important pages. There are many paid services who will submit your website’s URL to many different web directories or sites, but you must be careful not to spam Google or you could suffer some dire consequences

Contact us for more information or to learn how many links your dealership currently has, and how you can increase your dealerships Automotive SEO rankings.

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Checklist for Internet Marketing Success for Dealers

Posted on 03. Feb, 2009 by admin.

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checklist 300x199 Checklist for Internet Marketing Success for DealersUse this Automotive Internet marketing “cheat sheet” to see how your dealership is performing on the Internet. Are you conquering all of these areas and performing automotive internet marketing as well as your competitors? Although success or failure in these areas could imply that you need improvement, it does necessarily mean you are not an expert in your marketing area since so many other businesses and dealerships are failing to execute even a small portion of these requirements.

We built this simple checklist and refine it as needed to determine the “health” of a dealership’s website or marketing efforts. Many car dealers feel they have everything handled, or have concquered all that is available online but the truth of the matter is they usually have much to learn or are not succeeding in one area or several.

Take a look through the following and rate yourself, or we can perform a rating for you.

Automotive Internet Marketing Success Checklist

New Vehicle Marketing Checklist:

  • Google search displays client franchise with state name (Chevrolet dealer NJ)
  • Google search displays client franchise with County name (Honda dealer Bergen County, NJ)
  • New Vehicles Featured on website Homepage
  • Google Search displays  ad to dealer’s website for a model name (Honda Civic)

Used Vehicle Marketing Checklist:

  • 90% of their Used cars on Craiglist:
  • Preowned Vehicles Featured on website Homepage
  • Preowned Specials are on dealer website
  • Google Search displays link to website for used, franchise, state (certified Honda Delaware)
  • Google Search displays ad to dealers website for used model search (used Ford)

Automotive Brand and Reputation Marketing Checklist

  • Client’s name is found in #1 position on Google
  • Dealer Rater /Rip Off report is not on Google page one
  • Negative reviews not found on Google page one
  • Is your business listed in all yellow page directories? Yellowpages.com, yellowbot.com, superpages.com, local.com, etc

Online Marketing Link Checklist:

Dealer Website Marketing Checklist:

  • Internet Savings coupon on site
  • Current Ad on site
  • Video player on site with compelling video or youtube video
  • New Car Specials on Site
  • Used Car Specials On Site
  • Service Coupons on site

If one of several of these areas are lacking then you may be missing out on some great conversions of traffic into leads. When you are looking for an Automotive Internet Marketing expert, make sure they are looking at all of these areas. If not, contact PureDealer at 609 977 5050

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Craigslist Automotive Marketing Video

Posted on 01. Feb, 2009 by admin.

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Please view a great Craigslist Automotive Marketing video and learn how many visitors, phone calls, and emails that you can gain from doing Craigslist the “right way”. Sell more cars and eliminate third party lead providers and other vendors. Some of our dealers have saved thousands over autotrader and cars.com marketing budget.

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Think Small for your Automotive Marketing Search Engine Optimization (SEO)

Posted on 31. Dec, 2008 by admin.

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Silverback%20Gorilla%20471065 Think Small for your Automotive Marketing Search Engine Optimization (SEO)The big automotive marketing companies think big, act big, make big deals with the manufacturers. Major marketing contracts are negotiated on the manufacturers (dealership’s?) behalf and the best automotive website and marketing solutions are chosen based on some factors that occur behind closed doors without dealership involvement, intervention, or say in the matter.

However, when the big marketing company represents YOU and also ALL of your local competitors, who benefits the most? How does the Internet, Google, the manufacturer, and this big automotive internet marketing company decide who will rank #1 on Google for “Honda New Jersey” or “Houston Honda Dealer”? You paid your money just like the other 10 guys in your market, but why is the other guy beating you in the search results when you have made the same investment, paid the same bill, to the same manufacturer or vendor?

Who will get the #1 spot? Will it be the big Chevy dealer or the little Chevy dealer who wins in Google? Is money a factor, luck, favoritism? Is it first in first on top?

Well, some of these questions can be put aside because here are some good points to ask the “big web developers” or “largest automotive marketing firms” in the US when they ask for your business…

A few questions to ask the Large automotive marketing companies

1) How do you get me ranked higher than my competitor, when we both use the same exact site and SEO?

2) Am I allowed to choose the phrases I want to win in the search engines and if so what exactly will you do to ensure that I get there, and how much will it cost?

3) What comes for free and what is extra, regarding search engine optimization and SEO-based keywords?

4) What can I do, and what tools are at my disposal to self-manage my destiny on the Internet or has my fate already been decided when you signed the deal with automotive-marketing-company.com?

These are some tough questions that will make the big guys squirm because they really, truly have no alternative but to dodge the question or provide you with some lip service. “You’ve always been my favorite, you’re the best, we will get you #1 for what you need”, etc etc”. Just sign here on the dotted line… They are hoping you do not check, forget about it, or in a few months will let you know they are working on it, hoping to buy more time. Chances are good that your personal account rep will have left within 6 months anyway so all feelings of the sweet whisperings will slowly turn into a feeling of rage.

The Benefits of a smaller automotive marketing company are large:

1) We serve you, the client and do not have major conflicts of interest like the 500 pound gorillas do.

2) We can hand-craft a marketing plan that matches your exact needs to sell the cars you want to sell.

3) We move fast, have no red tape to cut through, and are on the forefront of the most current marketing techniques because we use them for ourselves. We talk the talk and walk the walk.

4) We do not have to cater to the manufacturers and limit your website, microsites, pay per click marketing, or automotive Search engine optimization to specific demands (unless co-op is involved of course)

Picture yourself for a moment inside a supermarket, in front of the ice cream freezer. There are 40 choices but the flavor is only vanilla. Who determines which vanilla ice cream container is placed in front? When you choose a major automotive web site marketer who also handles 39 other dealers in your DMA, what is the likelihood that you will be the ice cream in the front of the freezer?

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Top 5 pay per click marketing optimization techniques

Posted on 29. Dec, 2008 by admin.

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We have posted some incredible pay per click (PPC) numbers for our clients. Before we give 5 good tips on how to maximize your automotive internet marketing, there are a few things you need to have prepared in order to measure the results. You need good analytics and a lot of time. That’s really it. If you work hard, you can get some results that look like this:

Chevy dealer automotive marketing sample

Chevy dealer automotive marketing sample

If you spend some time look at your bounce rate, exit pages, new visitor ratio, and keyword list, you can quickly match that up to your keyword and PPC budget to help your dealership spend less per click and get more for your money. The top 5 list below already assumes you have run a campaign and have some background knowledge on search marketing. It also takes into account that you have a Google adwords or similar campaign that has run for a month or so.

How to get more from your automotive pay per click budget:

  1. Review your keywords in your Analytics and remove those with very high bounce rates. If you are getting click after click on some top automotive phrases and still get a high bounce rate, then remove that keyword to give other keywords a chance to run. Some people will argue that a high bounce rate is indiciative that the dealership’s phone is ringing. This is possible so make sure to track every sales call to see if you can find trends. There are more advanced methods to track to phone conversion but we will save that for another article.
  2. Remove the keywords that are not converting. Do you have a decent bounce rate but they are not visiting any pages or filling out any forms? Remove it. There are usually some great hidden automotive keywords in your Adwords PPC account that have not had the chance to run that may convert better. Sometimes long keyphrases are good, sometimes they are not. There is no hard and fast rule that can be applied to all automotive advertsing online.
  3. Change your ads constantly. Testing testing testing is what marketing is all about. If you are not testing your ads or automotive copy then you are not maximizing your results. Just a few simple changes to your car copy or price of a vehicle in the small text ad can cause your automotive click through rate or CTR to skyrocket. We have a small handbook that we just may release to the automotive public on how to get the best click rates. Remember the phrase price sells cars? Well that often works with “price makes clicks” as well. A word of caution: Deceptive ads can cause high bounce rates, plus the fact that it’s just shady.
  4. Group your keywords into proper campaigns and make everything match. If you are marketing Hondas and trying to get clicks on Civics, Accords, and used Honda’s, then setup a campaign for each. You can subdivide further, but this will enable you to match the keywords to the ad copy to the destination web address which Google just loves when you are trying to sell more cars online. Google wants more clicks and will reward you will a high quality score, which leads to item 5.
  5. Fix your Adwords quality score. What is Quality Score you ask? In a nutshell, Google reads your keywords, campaigns, url, and destination page along with several other things including your relevancy and CTR, and gives your keyword a “Poor, OK, or GREAT” score. The Greater the score, the less you pay per click and the more relevant the results to the customer. You want the car buyer that is seeking a used Honda Civic to see your used Civic ad, and be brought to a used Civic webpage filled with relevant offers. Google likes when you do that, make Google happy and pay less.

How is this for conversion rates? This does NOT even take into account the phone calls this dealer received from the online marketing or pay per click campaign we performed for them.

automotive marketing conversion rates

automotive marketing conversion rates

There are many other tactics and techniques but let’s talk results. I challenge any automotive marketing expert or PPC specialist or so called automotive internet marketing company to beat these numbers:

Conversion Rates: Over 30% conversion rates on some keywords (you want more of these and less of the rest)

Bounce Rates: We have some clients receiving bounce rates in the single digits. What this means is that the shoppers are clicking around your website, microsite, or your ad. You want a low bounce rate. See graphic below for a real dealer from the past 30 days.

automotive marketing bounce rate

automotive marketing bounce rate

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Automotive Internet Marketing Plan

Posted on 16. Dec, 2008 by admin.

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automotiveinternetmarketingplan

automotiveinternetmarketingplan

Putting an Internet marketing plan of action into effect can help your car dealership or business survive through that hard times and prosper in the good. However, this is one of the most difficult strategies to master. It takes a lot of foresight, planning, and also requires buy-in from everyone from the dealership owner down to Internet Sales managers and staff.

There are many things to manage including the ongoing battle between Internet budget and traditional budget, where the money is spent, and how much will be done by dealership staff versus being outsourced. Obviously all of the media comes into play as well as the message- what is your offering and where do you make the offer- on third party automotive lead sites or on your own site?

Decisions needs to be made on who the Internet marketing plan revolves around- the Internet department, the dealership, or the 3rd party lead provider.

PureDealer can help you through this process. Depending on the size of your dealership, staffing, even location and brands that you sell, we take all of this into account when helping you with your marketing ideas and planning. Contact us for more details on how we can help you with your Automotive Internet Marketing plan.

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